DRM is a family owned and operated, full service collection agency based in Ann Arbor, Michigan. DRM with over fifty years of collection experience is focused on providing account receivables management services with intense concern for each individual clients highly specialized needs. Whether as a client you have decided to focus on initial Pre-Collection contact efforts, Early Intervention efforts, or perhaps, you choose to take advantage of our traditional bad debt collection program, we have the knowledge, ability, staffing, technology and integrity to handle all of your portfolio management needs large or small.

Through the use of state-of-the-art collection tools and technology, dedicated employee training, rigid compliance and complaint protocols, and hands on daily mutual job interaction between all departments of our firm, DRM has become an area leader in custom designed contact management and recovery programs. Our sole focus is to provide a highly responsive collection service coupled with an extraordinary client servicing commitment while maintaining focus on debtor financial rehabilitation and promoting your organizations positive and compassionate public image.