At Diversified Receivables Management We understand that starting something new is sometimes a very confusing task.  So, we have designed an implementation system to provide a seamless integration for the individually unique accounts receivable management needs of your company.

We have placed a concerted effort on ensuring that all questions are answered prior the actual service beginning. To accommodate your companies unique business needs, we design a special new client installation packet specifically for your organization. This procedure which takes into account several informational requirements prior to the actual new client introduction and client set-up in our system has been designed based on our years of collection experience. Below is a sample list of forms which will be provided when you elect to utilize our services.

• Client Internal Evaluation
• Client Collection Agreement
• Client Service Request
• Client Service Points of Contact
• Client Reporting Requests
• Client Operations & Procedural Guidelines Change
• Client Payment Reporter Overview
• Client Account Status Request
• Client Account Referral Form

After the core information on your organization being obtained, DRM then creates the implementation packet, training manual (if applicable) and schedules an introduction and training session with all the divisions or employees of your organization that will be effected during the integration of our services.

Following the initial introduction and training session, DRM provides on-site assistance, personal liaison representation and is available both by telephone and electronic mail to answer any questions that may arise.

We plan for your individual and organizational needs and requirements...
So you don't have to!

By providing our clients the special attention that most agencies have completely forgotten about, we surpass expectations and promote long term mutually beneficial business relationships. To accomplish the highest client satisfaction level possible we utilize a variety of proven fundamentals and provide a highly trained staff of credit professionals with a full range of debt recovery skills focusing on debtor-patient payment motivation, medical billing dispute resolution and patient location. We give our complete attention to each and every one of your accounts until it reaches conclusion.  Our main objective is to rehabilitate the paying habits and to start the patient-debtor down the road to financial stability.

DRM is very proud of the industry reputation that it has earned! Our ability to provide many of our clients with the confidence to outsource their entire account receivables portfolio to a team of skilled professionals that still believe that honesty, integrity and the overall well being of the "client-customer" relationship is essential to a successful business relationship and an effective recovery.

It would be our pleasure to custom create and tailor a suggested portfolio strategy to meet your organizations specifically identified collection and account management needs. Our collection services are designed to approach key target areas, which will allow for the reduction of your bad debt write-off percentage and the average number of days that the accounts are maintained in your accounts receivable portfolio while utilizing your internal resources to increase productivity and time management of your supervisors and employees while dramatically reducing operational expenses related to the servicing of patient accounts.

We truly appreciate the opportunity to be an intricate part of the successful management of your accounts receivable portfolio and to become a team member of an aggressive yet compassionate recovery process.