Diversified Receivables Management, Inc. offers a wide array of custom created and pre-defined account management and collection services to each satisfy every individual clients needs. We are committed to developing new and technologically visionary product lines to fit the ever expanding needs of the business offices account receivables management requirements of today, tomorrow and the future. This forward thinking and development allows DRM to provide our clients with the optimal cost effective strategies and solutions for all of their outsourcing needs.
Below is an outline of several types of services of what DRM can provide to our clients starting from the day the customer selects you as a service provider. Each of the following service descriptions are available in custom created servicing option campaigns as well as pre-defined service programs based on your organizations individual needs.
The following are some of the current training and educational programs provided or sponsored by DRM:
- Business office outsourcing
- Client service call center programs
- Customer retention programs
- Pre-list patient statement campaigns
- Pre-collection mail and calling campaigns
- Early intervention programs
- Consumer bad debt collection
- Commercial debt collection
- On-Site Collection Training
- Employee Communications And Payment Negotiation Training
- Collection Procedures Consulting
- Fair Debt Collection Practices Act Education Programs
- Skip tracing Education Programs
- Asset Location Training