DRM makes every effort to place the client first and to consistently monitor the success of their portfolio. In order to provide the highest level of client servicing and satisfaction, there will be an individual liaison assigned to manage your portfolio and oversee the daily operation to ensure compliance, productivity and accountability for your satisfaction.
The DRM Client Servicing division has a wide array of experience to assist with any question, service or obstacle that you may encounter and need assistance in developing a proactive and effective solution for. Our highly trained staff has hands on experience with:
- Development of mutual business relationships for area businesses and health care providers
- Medical billing audit evaluations
- Back-end medical billing review
- Patient dispute resolution
- Corporate compliance
- Cost projection and profitability analysis
- Cost efficiency justification
- Contract negotiations
- Accounts receivable outsourcing protocols
- Program integration timelines and implementation schedules
- Resource delegation