DRM is committed to being on the cutting edge of collection technology and is proud to be one of the original and initial users of the industry leading Ontario Systems® software program, F.A.C.S.

On the forefront of technology DRM utilizes the latest version of this revolutionary fully integrated collection program. Through the use of highly specialized cross communication software DRM can provide customers with the most flexible data transmission options available. The investments made in technology allow DRM to accept virtually any media format for incoming data transmission. By providing our clients the flexibility to utilize the programming already in place in their operating systems, DRM can dramatically reduce the demand for support and programming from clients Computer Information Technology departments.

In addition to the state-of-the-art operating and data manipulation capabilities, DRM utilizes the Ontario Systems® GC Firmware MVP24 predictive dialing system. This dynamic and multifunction call center allows our highly trained collection and call center staff to accept both incoming and outbound telephone calls with an integrated data matching overlay for the fastest response time to customer/patient inquires and assistance in payment of your referred accounts.